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Virgin America is a low coast airline in the USA that is headquartered in San Francisco International Airport. It also has city hubs at Dallas Love Field and at Los Angeles International Airport. It started its operation on February 8, 2020. The airline has a frequent flyer program called Elevate. It gives frequent flyers various benefits and award flights. Virgin America also offers Visa Signature Credit Card and Visa Signature Premium Credit Card that you can use for booking your flights. You can use this with your Elevate membership to get even more perks.

The Virgin America Visa Signature Credit Card has a $49 annual fee. Some of the benefits that you can get are 10,000 bonus points for the $1,000 worth of purchase within the first 90 days of use, one free bag for you and your plus one when you book a flight, $150 off the ticket of your companion each year, and fly anytime without restrictions. Your points would not expire as long as you’re a member, get exclusive offers and earn more points when you use any service of Visa America and top brands that have partnered with the airlines including Beauty Encounter, Melissa and Doug and Vital Choice. You can then use your points to fly miles.

virgin signature card

Virgin America Visa Signature Premium Credit Card has an annual fee of $149. This is higher than the first option but it has perks that are not included on the other card such as no change or cancel fees on Virgin America flights, up to 15,000 status points and no foreign transaction fees on international purchases. Weigh your options and see which of these cards would be best for you.


You need to first create an account for Elevate at this site: if you wish to apply for a Virgin America Visa Signature Credit Card as you would be asked for this for the online application. Enter your email address and confirm, type in your preferred password and confirm, enter your personal information and contact information. Choose your avatar, tick the box to opt-in for flight alerts to enable and sign-me up if you want to receive deals and offers. Click the box next to Yes, I accept the Elevate Terms and Conditions and click Fill the Form to Proceed. Follow the on-screen instructions to setup your account.


Once you have your Elevate account setup, you may begin with the online application of your Virgin America Visa by clicking the Apply Now button at the bottom of this page. Enter the email address that you used to register your Elevate account and click Apply Now.

After applying for you Visa Credit Card with Virgin America, you may log in using your Elevate account to check on your credit card, elevate status, redeem points, earn points and buy points. This is also where you can conveniently manage your files. Log in with your email or Elevate #, enter your password and click sign in.

Login page

If you forgot your password, click the “forgot” link on the sign in page and enter your email address. A link to change your password will be sent via email. Click the link and follow the instructions for changing your password.


There are various ways on how you can pay for your Virgin America Visa Credit Card including online, by phone and by mail. See which of them is most convenient for you.

Pay Online

Virgin America has an online account center that lets you pay your bill online, view and print billing statements, as well as update account information. This includes the bills for your Virgin America Visa Credit Card. In order to use this service, you need to sign up first for an account by going to Click the Sign Up button and enter your full account number. You can find this information on your most recent statement. Enter the information needed and your zip code then click Continue. Enter your preferred username and password and enroll in paperless billing. You will be asked to confirm your email address.

sign up link

Once you have successfully created your online account, you can start paying your bills anytime by logging in to Enter your username and password and click Sign In.

sign in box

Click on “Make a Payment” and enter the amount that you wish to pay. Enter your banking information. You may also choose to make an advance payment. Submit your payment once ready.

Pay by Phone

Payment by phone is also possible. Prior to calling their number, make sure that you have your account number, as well as your banking information ready as you’ll need to provide these details. Once ready, here’s the number that you may call: 1-866-772-52-75. You’ll be given the option if you want to use the automated system or speak to a customer service representative. Select the option that you prefer. Follow the instructions that will be given to you by the automated system or the customer service representative, whichever you selected.

Pay by Mail

You may also pay by check and send it via email. Write your account number for your Virgin America Visa on the check. This information can be found on your latest statement. You may also put the bottom half of the hard copy of your statement together with the check. You can find the address where you can send the payment to by going to this link: You would need to login on your account in order to view the information.



  • HQ Address:
    555 Airport Blvd Burlingame
    Cincinnati, CA 94010
  • Comenity Bank Postal Address:
    P.O. Box 182273
    Columbus, OH 43218-2273
  • Comenity Bank Credit Cards Payment Address:
    P.O. Box 659705
    San Antonio, TX 78265-9705



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